How to report a copy of your work on a Shopify store

Before you start

• The direct link to each individual page containing the copied content.
• A link to your original work, or a description if you have no link.
• Your legal name and contact details.
• A note of exactly what's copied on each page, such as specific images, videos or text.

How to file

• Open Shopify's DMCA form at shopify.com/legal/tools/report-an-issue/dmca. Shopify calls this the most efficient route.
• Enter the details above, and confirm your good-faith belief that the use isn't authorised and that your information is accurate.
• State, under penalty of perjury, that you own the copyright or are authorised to act for the owner, then sign.
• If you can't use the form, Shopify also accepts notices by email to legal@shopify.com or by post. Its policy page has the address.

After you file

• If Shopify reasonably believes the notice is complete and valid, it will generally remove the reported content and tell the merchant through their admin. In some cases it may decline.
• Shopify doesn't publish how long this takes.
• A copy of your notice, including your contact details, may be given to the person who posted the content.
• The merchant can send a counter-notice. If you don't tell Shopify about legal action within 10 to 14 business days, the content may be reposted.
• Shopify says it terminates stores for repeat infringement in appropriate cases, and may disable a store for a single willful or egregious instance.

If the Shopify route doesn't apply

This form only covers content on Shopify. For a site hosted elsewhere, look for that site's or host's own copyright contact, and see our guide to writing a DMCA notice. False or bad-faith notices are punishable by law, so only report what you know is yours. This guide isn't legal advice.